ABSTRAC

No Brand By Me is a well-known women's clothing brand located in the Capital of Jakarta. No Brand By Me itself concept as a shopping store is online. Owner No Brand By Me does not have the desire to open a business as an official store which is a factor of consideration is SPG. According to the SPG owner, it can also be a threat of a decrease in service quality, where a lack of service will also affect sales.
To provide increased customer service and sales, an intranet website is created where this website will be placed at several points, namely New Arrivals, Shop, Special Offers, Out Of Stock, Lookbook and Contact. Where this website will contain all promos and service services and new collections from No Brand By Me. This website is here to provide a delightful service that gives a deep impression of the customer, this website also provides convenience in the form of an ongoing systematics promo.
Providing a delightful service will make the customers feel comfortable during the order. This website is also expected to be able to make zero complaints against the ongoing promo at No Brand By Me.

Keywords: Intranet, Customer Service, Sales, Website

L009676

001.4 MAR p

Tugas Akhir D.G.

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